cardtoworld.com in the sales of virtual items, cardtoworld.com in the following provides the refund,returns service;
1.The customer buy the goods in the cardtoworld.com and successfully completed the payment that provided in the cardtoworld.com,but failed to submit a authentication,After our review,we'll provide the refund service within the 24hours.
2.The customer buy the goods in the cardtoworld.com and successfully completed the payment that provided in the cardtoworld.com,but customer advise us to cancel the order before we don't have send the goods to the customer,After our review,we'll provide the refund service within the 24hours.
3.The customer buy the goods in the cardtoworld.com and successfully completed the payment that provided in the cardtoworld.com,but the real user report the account or Credit Card has been stolen before we don't have send the goods to the customer,After our review,we'll provide the refund service within the 24hours.
4.The customer buy the goods in the cardtoworld.com and successfully completed the payment that provided in the cardtoworld.com,and passed all the related authentication and recieved the goods from cardtoworld.com,but the customer response that there are quality problems of the goods from cardtoworld.com,After our review and confirm that it's the truth,we'll provide the refund、return service within the 24hours.
But the following that cardtoworld.com don't supply the refund、return sevice:
1.Customer failed to complete the payment in the cardtoworld.com,we don't supply the refund service.
2.Customer successfully complete the payment in the cardtoworld.com and we send the goods to the customer,we don't supply the refund、return service.
3.Customer successfully complete the payment in the cardtoworld.com and we send the goods to the customer,but he/she response to us that there are quality problems,After our review and confirm that it isn't the truth,we don't supply the refund、return service.
All the above we have the final power of interpretation |